Patient Resources
The physicians and staff at Wake Gastroenterology always welcome new patients.
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We value your time and want your first experience with us to be the beginning of an ongoing relationship that will be beneficial to your health. The following information will help your interactions with our practice to be efficient and successful. See our full listing of forms & policies here.
Appointment Information:
Patients are seen by appointment ONLY. Walk-in patients may be seen if an appointment is available. If you have an URGENT problem, call the appointment line at (919) 781-7515. We will do our best to schedule you with your physician, but if your physician is unavailable, one of the other physicians may be able to see you.
Pediatric patients are seen only at our North Raleigh location on Durant Road. We will do our best to see you within twenty minutes of your scheduled appointment. Please let the front desk know if you are waiting longer.
If you must be late for an appointment, please phone us, as your appointment may need to be rescheduled. If you cannot make an appointment, please contact the office at least 24 hours in advance of your appointment time or you will be charged a $35 no-show/late cancellation fee ($50 for specialist).
In-Office Services:
- Certified lab services
- Cardiology- EKGs, Holter monitoring, echocardiography, 24 hr. blood pressure monitoring, and nuclear cardiology
- Gastroenterology-upper endoscopy and colonoscopy
- Pulmonology- pulmonary function testing
- Radiology- plain x-rays, CT scans, bone density testing, ultrasound including vascular studies
- Gynecology
- Infusion therapy
Hospitalization:
Hospitalists (physicians employed by the hospital) provide in-patient care for our patients. Our gastroenterology specialists do hospital consultations for our patients.
Referrals:
We are happy to make referrals when there is a problem outside our area of expertise. Please be aware that some insurance companies and specialists require an evaluation by your primary care physician prior to referral to specialists.
Test Results:
The nature and complexity of the results will determine how they will be reported to you. Possibilities include: office visit, mail, e-mail, or telephone call.
Offices Hours:
Monday - Friday: 8:00am – 5:00pm
Main Raleigh Office
3237 Blue Ridge Rd., Raleigh, NC 27612
Phone: 919-781-7515 | Fax: 919-714-6010
North Raleigh Office
10880 Durant Rd, Suite 100, Raleigh, NC 27614
Phone: 919-781-7515 | Fax: 919-714-6010
Phone Calls:
Voice mail messages are returned as promptly as possible. Please try to leave messages early in the day whenever possible. When calling, leave your full name including the spelling of your last name, your date of birth, and the phone number where you can be reached.
What you should bring to your first appointment:
- Your current insurance card
- A photo ID
- Previous medical records
- Recent x-rays, procedure reports, or other relevant medical information
- Physician Referral forms when required to see a specialist
- Your current medications include both prescriptions and over-the-counter
To schedule your first appointment:
- Wake Gastroenterology: (919) 781-7515
- Internal Medicine, Pediatric or Nutrition Counseling: (919) 781-7500
- Wake Women’s Health: (919) 719-2600
After Hours Care
If you are experiencing a life threatening emergency, call 911 immediately.
If you require care outside normal office hours call (919) 781-7515. This will transfer to our answering service after hours and the On-Call physician will call you back. If urgent, you will speak directly to your physician’s nursing personnel or our phone triage nurse. If not urgent, your call will be returned within an hour.