Recognitions
When it comes to Wake Internal Medicine reviews, our Raleigh doctors are honored to accept the following recognition from NCQA:
Patient-Centered Medical Home (PCMH)
The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP) and American Osteopathic Association (AOA) and others. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
Patient-Centered Specialty Practice (PCSP)
NCQA’s Distinction in Patient Experience Reporting recognizes that consumer experience is a critical component of quality of care.
Diabetes Recognition Program (DRP)
NCQA’s Diabetes Recognition Program recognizes clinicians who have met standards demonstrating delivery of high-quality care to patients with diabetes.
Heart/Stroke Recognition Program (HSRP)
NCQA’s Heart/Stroke Recognition means that clinicians have met standards showing they are providing high quality, evidence-based care for their cardiovascular disease (CVD) and stroke patients.
Patient Testimonials
I use both Internal Medecine and . They are through, punctual and professional.
So far, totally recommend.
This is honestly the BEST medical practice I've ever had an encounter with! They all deserve more than just 5 stars.
Went in with my wife for her physical on 6-14-24 and it was an "Outstanding" experience from check in to check out! Dr. Richard and Seana have provided "Exceptional" health care for both of us for many, many years. They are great listeners, are patient with our questions, and have kept us in good health! Of the many things my wife and I are grateful for at age 70 is Dr. Richard and Seana! The check-in, lab, radiology, and EKG staff have always been friendly and professional!
Dr. Kaplan in Gastroenterology and Dr. Richard (family doctor) are absolutely the "Best!" During my last colonoscopy, Dr. Kaplan found a flat polyp and referred me to Dr. Farah Hussain with Raleigh Medical Group since she has the special expertise to remove flat polyps. I was really reluctant to do so since I had a very bad experience with another doctor many years ago (not connected to WIMC or RMG and the procedure at that time was new). When I balked, Dr. Richard called me at home and Dr. Kaplan called three times and finally convinced me to go to Dr. Hussain (the procedure was done 4/21/23 with no complications whatsoever). You can't but this "Outstanding" dedication from Dr. Richard and Dr. Kaplan - they are one of kind!
Another "Outstanding" experience when I went in on 2/9/23! After going to the ER the afternoon of 2/8/23, the ER doctor advised that I should follow-up with my family doctor in one - two days. I used the online texting feature to make an appointment. When our family doctor out of town, the online rep set me up the same day with another doctor (Dr. Doherty). Really impressed with his nurse (apologize for not remembering her name) and Dr. Doherty! Very friendly and professional! My wife and I have always enjoyed "Superb" medical care from WIMC to include the receptionists and check out!
The whole process from start to finish with my annual physical was "Outstanding!" The lab and radiology staff are always professional and friendly. Dr. Richard and his nurse Seana continue to provide my family and me "Exceptional" health care. A great advantage with WIMC is that they basically have all the services you and your family need in one building!
When I could not get an appointment with my family doctor until next week (perfectly understandable given the current situation), the receptionist suggested I make an appointment with PA Kate Leet (yesterday, 5/19/21). Ms. Leet was friendly, professional, and very thorough. It was an "Exceptional" experience and my hope is she has a mentor or someone at WIMC that will encourage her to pursue her medical credentials as a doctor! I'm sure the management/business team at WIMC realize what a great asset she is to the medical staff. She also discovered that my appointment next week was not really hard scheduled and took action to firm up the time. Simply "Outstanding" and I would not hesitate to have Ms. Leet help me again!